/* LLOG Norma Chat v1.0.0 — todas las clases con prefijo lnc- */
#lnc-root{--lnc-teal:#D8232A;--lnc-teal-2:#B71C22;--lnc-ink:#1A1A1F;--lnc-bg:#FFFFFF;
  --lnc-soft:#F5F5F6;--lnc-line:#E4E4E7;--lnc-faint:#6E6E76;
  font-family:'Inter',-apple-system,system-ui,sans-serif;}
/* Paleta LLOG: rojo #D8232A (primario), negro #1A1A1F, hover rojo oscuro #B71C22 */

/* ---------- burbuja flotante ---------- */
.lnc-fab{position:fixed;right:22px;bottom:22px;z-index:99990;display:flex;align-items:center;gap:9px;
  background:var(--lnc-teal);color:#fff;border:none;border-radius:999px;padding:13px 20px 13px 15px;
  font-family:inherit;font-size:15px;font-weight:600;cursor:pointer;
  transition:background .15s ease;}
.lnc-fab:hover{background:var(--lnc-teal-2);}
.lnc-fab-ic{font-size:19px;line-height:1;}
.lnc-fab-off{display:none;}

/* ---------- panel ---------- */
.lnc-panel{position:fixed;right:22px;bottom:22px;z-index:99991;width:380px;max-width:calc(100vw - 28px);
  height:560px;max-height:calc(100vh - 44px);background:var(--lnc-bg);border-radius:18px;overflow:hidden;
  display:flex;flex-direction:column;border:1px solid var(--lnc-line);
  box-shadow:0 18px 60px rgba(20,32,46,.22);}
.lnc-hidden{display:none;}

/* modo página (shortcode): ocupa su contenedor, no flota */
.lnc-panel-page{position:static;width:100%;max-width:760px;height:70vh;min-height:480px;margin:0 auto;}

/* ---------- encabezado ---------- */
.lnc-head{display:flex;align-items:center;justify-content:space-between;
  background:#111114;color:#fff;padding:14px 16px;flex-shrink:0;}
.lnc-head-id{display:flex;align-items:center;gap:11px;}
.lnc-dot{width:10px;height:10px;border-radius:50%;background:#2EBF6C;flex-shrink:0;}
.lnc-title{font-weight:700;font-size:15.5px;line-height:1.15;}
.lnc-sub{font-size:12px;color:#9FB0C4;margin-top:2px;}
.lnc-close{background:none;border:none;color:#9FB0C4;font-size:26px;line-height:1;cursor:pointer;padding:0 4px;}
.lnc-close:hover{color:#fff;}

/* ---------- cuerpo ---------- */
.lnc-body{flex:1;overflow-y:auto;padding:16px 14px;background:var(--lnc-soft);
  display:flex;flex-direction:column;gap:10px;}
.lnc-msg{max-width:86%;padding:11px 14px;border-radius:14px;font-size:14.5px;line-height:1.55;
  white-space:pre-wrap;word-wrap:break-word;}
.lnc-user{align-self:flex-end;background:var(--lnc-teal);color:#fff;border-bottom-right-radius:4px;}
.lnc-assistant{align-self:flex-start;background:var(--lnc-bg);color:var(--lnc-ink);
  border:1px solid var(--lnc-line);border-bottom-left-radius:4px;}
.lnc-typing{color:var(--lnc-faint);font-style:italic;animation:lnc-pulse 1.6s ease-in-out infinite;}
@keyframes lnc-pulse{0%,100%{opacity:.55;}50%{opacity:1;}}
.lnc-error{border-color:#F3B9B9;background:#FDF3F3;color:#8A3535;}
.lnc-note{background:#FFF8EC;border-color:#F3DFB4;color:#7A5A16;font-size:13.5px;}

/* CTA de límite alcanzado */
.lnc-cta{background:#FBF1F1;border-color:#F0D2D3;}
.lnc-cta-btn{display:inline-block;margin-top:10px;background:var(--lnc-teal);color:#fff !important;
  text-decoration:none;font-weight:700;font-size:14px;padding:10px 18px;border-radius:10px;}
.lnc-cta-btn:hover{background:var(--lnc-teal-2);}

/* ---------- formulario ---------- */
.lnc-form{display:flex;align-items:flex-end;gap:8px;padding:12px;background:var(--lnc-bg);
  border-top:1px solid var(--lnc-line);flex-shrink:0;}
.lnc-input{flex:1;resize:none;border:1px solid var(--lnc-line);border-radius:12px;padding:10px 13px;
  font-family:inherit;font-size:14.5px;line-height:1.4;color:var(--lnc-ink);background:var(--lnc-soft);
  max-height:110px;outline:none;}
.lnc-input:focus{border-color:var(--lnc-teal);box-shadow:0 0 0 3px rgba(14,148,136,.12);}
.lnc-send{background:var(--lnc-teal);color:#fff;border:none;border-radius:11px;width:42px;height:42px;
  font-size:16px;cursor:pointer;flex-shrink:0;transition:background .15s ease;}
.lnc-send:hover{background:var(--lnc-teal-2);}
.lnc-send:disabled{opacity:.5;cursor:default;}

/* ---------- pie ---------- */
.lnc-foot{font-size:11px;color:var(--lnc-faint);text-align:center;padding:7px 12px 10px;
  background:var(--lnc-bg);flex-shrink:0;}

/* ---------- móvil ---------- */
@media (max-width:520px){
  .lnc-panel{right:8px;bottom:8px;left:8px;width:auto;height:calc(100vh - 90px);}
  .lnc-fab-tx{display:none;}
  .lnc-fab{padding:15px;}
}
@media (prefers-reduced-motion:reduce){
  .lnc-fab,.lnc-send{transition:none;}
}